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Northwest Permanente, Kaiser Permanente Northwest
Portland, Oregon
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Client Services Liaison
DescriptionSummary:The role of Client Services Liaison is to provide professional client servicing and support for all of TLRA's clients, both internal and external to the CHRISTUS Health System. This includes quality customer service, documentation, client reporting, communication, patient account resolution, correspondence and requests for information. This position communicates with clients at all levels, including Directors, CFOs, Admitting Supervisors/Managers and Patient Accounting Managers. This position will also communicate regularly with patients regarding their accounts assigned to TLRA as well as all open receivables in the patient accounting system. The ability to communicate effectively with all types of people at all levels is critical.
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