Job Board

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work ^TM.

Directs overall operations of the Credentials Verification Organization (CVO) and Medical Staff Support functions for the PIH Health Enterprise, including, but not limited to:  PIH Health Whittier Hospital (PHWH), PIH Health Downey Hospital (PHDH), PIH Health Good Samaritan Hospital (PHGSH), and PIH Health Physicians (PHP).  Develops and maintains strategies for resource allocation and utilization management related to Medical Staff supports and services.  Responsible for staffing and budgetary requirements of the Medical Staff offices and other resource needs.  Facilitates the collection of data for quarterly quality reporting from data sources which include external benchmarking processes, incorporation of Performance Improvement (PI) reports from hospital and medical group departments, regulatory and standards compliances, and other data parameters as required.  Ensures that issues brought to the Medical Excellence Committee (MEC) and Governing Board are appropriately addressed and reported on by way of Medicine Committees and service reports, specific topical items from meeting to meeting, special occurrence reports, etc.  Facilitates completion of Medical Staff projects, such as Bylaws revisions, Rules & Regulations revisions, Policy Amendments, and other required documentation pertaining to the functions of Medical Staff across the Enterprise.  Director will work with the Chief Medical Officers and Presidents of the Medical Staffs to streamline Medical Staff processes across the Enterprise.  This is a supervisory role of the hospital and medical group Medical Staff office personnel.  This position is exempt.

• Ability to make administrative/procedural decisions and judgements
• Ability to investigate, analyze information and draw conclusions
• Ability to develop and deliver presentations
• Ability to process computer data and to format and generate reports
• Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments
• Ability to communicate effectively, both orally and in writing
• Ability to foster a cooperative work environment
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies
• Skill in developing policy and procedure documentation
• Database management skills
• Knowledge of related accreditation and certification requirements
• Knowledge of medical credentialing and privileging procedures and standards
• Knowledge of Medical Staff policies, regulations, and the legal environment within which they operate

Required:

• Bachelor's Degree, with current CPMSM, CPCS
• Five years progressive management experience
• One to three years demonstrated experience in Quality Improvement techniques, OPPE/FPPE, CME and GME Processes
• Emergency Call Rotations and a minimum of two years active experience in Conditions of Participation for Medical Staff, Title XXII, HCFA and other State and Federal requirements and standards as they relate to Medical Staff functions

Preferred:

• Knowledge of Medical Staff Management and Optimizations in Credentialing regulations and NCQA processes
• Knowledge of ASM MDStaff Database and functions
• Master’s Degree in any healthcare administration-related field

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