We are recruiting for a Manager, Medical Records Correctional Care to join our team!
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Denver SheriffsJob Summary
Under minimal supervision, manage and provide leadership to the operational workflow. Responsible for ensuring optimal compliance with patient/clinical documentation that compromises the medical record, including: indexing of documentation, timely/compliant chart completion workflow as specified in the HIM staff job description. Ensures records are maintained in accordance with state and federal retention guidelines, as well as National Commission on Correctional Health Care and American Correctional Association standards. Responsible for overseeing protected health information (PHI) in a timely manner compliant with regulatory requirements. Maintain effective professional relationships with other department leadership, and health services. Utilizes LEAN methodology when implementing workflow improvements, to achieve best practice outcomes. Promotes a positive, team-work environment performing best practice employee/customer satisfaction.
Ensures compliance for PHI documentation requirements, including but not limited to all required elements comprising the legal medical record in accordance with all state/federal/accreditation requirements maintained in a clear, concise timely manner with overall data integrity. (5%)
Provides complete, accurate PHI as specified per valid patient/requestor authorization. (5%)
Patient records will be provided to requestor per specified delivery method in a timely manner meeting/exceeding Colorado statute. (5%)
Responsible for Patient Index Data Integrity including duplicate medical record number merging and patient clinical documentation updates. (5%)
Responsible for the overall integrity of the legal medical record, coordinating and providing educational opportunities to all health service departments, providers, and application teams with responsibility for documentation within the legal medical record. (5%)
Responsible for accurate, timely filing, completed within specified turn-around times and accuracy into the legal medical record. (5%)
Ensures timely chart completion compliance review/assignment of deficiencies to appropriate staff members. (5%)
Routinely distributes communication to health service regarding deficiencies/delinquencies. Assists leadership to enforce the legal medical record chart policy. (5%)
Develops departmental policy/procedures in organizational approved format ensuring compliance with all organization/government/regulatory/accreditation requirements. Provides education/document distribution to all staff/departments designated with responsibility. Performs annual policy/procedure review/updates as needed. (5%)
Performs evaluation of all workflow functions establishing productivity and quality standards. (5%)
Monitors production/quality standards for staff competence/compliance. Provides routine feedback to all staff of their performance level. (5%)
Enforces Accountability Based Performance (ABP) disciplinary actions as necessary to maintain highly-skilled workforce compliant with production metrics, DH standards of behavior and code of conduct. (5%)
Works closely with Health Service Administrator to develop departmental performance indicators/metrics based on professional best practices, supporting organizational pillar strategic initiatives. (5%)
Compiles and analyzes data recommending modifications as needed to accurately reflect workflow metrics. (5%)
Coordinates communication to multi-disciplinary departments, committees, and health services staff as necessary to accomplish departmental/organizational initiatives. (5%)
Develops Standard of Work (SOW) for all functions within area(s) of responsibility providing oversight for all standard work functions organized in a clear, concise format easily accessible to all staff including: purpose, responsible parties, and frequency of required actions to achieve desired outcomes. (5%)
Consistently evaluates and implements effective best practice HIM workflows; maintains current HIM industry standard knowledge base providing guidance to other departments for optimal, effective correctional care workflows as the custodian of records/HIM subject matter expert. (5%)
Participates in all mandatory organizational development initiatives including but not limited to: Leadership Development, Coaching, ABP, patient/customer service principles, LEAN events. (5%)
Departmental administrative functions: hiring, supervision, coaching, recognition, leadership, mentoring, daily rounding on all staff, training, team-building, progressive discipline, termination if required, performance appraisals. (5%)
Investigates all issues/concerns within area(s) of responsibility and/or any other department as requested. (5%)
Bachelor's Degree Required
Five years medical records Required or
Health Information Management experience Required and
Two years of HIM system application(s) implementation preferred and
workflow design/re-engineering experience preferred. and
Correctional care experience preferred.
RHIA-Registered Health Information Administrator - AHIMA - American Health Information Management Association Required
Knowledge, Skills and Abilities:
Strong overall HIM knowledge in all operational functions; demonstrating competence in HIM regulatory/accreditation requirements including mandatory state reporting and correctional care standards.
Demonstrates knowledge base of applicable state/federal retention guidelines and insures compliance for all protected health information.
Demonstrates strong management/leadership competency at all times.
Demonstrates professional etiquette in all communications including oral, written and body-language.
Demonstrates good organization, time-management, prioritization, decision-making and problem resolution skills in routine and crisis timeframes utilizing analytical and cognitive thinking strategies.
Provides excellent customer service skills, utilizing consistent AIDET practices at all times.
Ability to be resourceful, initiate/facilitate staff team-building promoting a positive, unified team environment.
Displays consistent, positive quality customer-service experience that may include difficult customers requiring conflict resolution.
Ability to independently problem-solve, that may require prompt decision-making in varied scenarios without supervision or approval.
Demonstrates competency in Microsoft Office applications including but not limited to: Word, Excel, Access, Outlook, PowerPoint, Flow-charting, Mastertrak, EPIC, and all other applications deemed necessary.
Days (United States of America)
$84,600.00 - $126,900.00 / yr
Shared leadership and advancement opportunity
Immediate retirement plan matching
Professional clinical advancement program
Participation in evidence-based projects
Public Service Loan Forgiveness (PSLF) eligible employer
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.