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Harry S. Truman Memorial Veterans' Hospital (VA) Logo
Harry S. Truman Memorial Veterans' Hospital (VA)

Columbia, Missouri

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Baylor Scott & White Health Logo
Baylor Scott & White Health

Dallas, Texas

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Veterans Affairs, Veterans Health Administration Logo
Veterans Affairs, Veterans Health Administration

Columbia, Missouri

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MemorialCare Health System Logo
MemorialCare Health System

Long Beach, California

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Northwest Permanente, Kaiser Permanente Northwest

Portland, Oregon

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Southern California Permanente Medical Group

Carson, California

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Southern California Permanente Medical Group Logo
Southern California Permanente Medical Group

Carson, California

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BJC HealthCare

Belleville, Illinois

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CareMount Medical Logo
CareMount Medical

Fishkill, New York

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Harris Health System

Houston, Texas

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Harris Health System

Houston, Texas

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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CareMount Medical Logo
CareMount Medical

New York, New York

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CareMount Medical Logo
CareMount Medical

Poughkeepsie, New York

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Phoenix Children's Hospital

Phoenix, Arizona

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CareMount Medical Logo
CareMount Medical

Mt Kisco, New York

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Veterans Affairs, Veterans Health Administration Logo
Veterans Affairs, Veterans Health Administration

Pittsburgh, Pennsylvania

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Patient Relations Specialist
Description Patient Relations Specialist In your pivotal and rewarding role as Patient Relations Specialist, you will work closely with the Administrative Assistant who fields patients feedback. You will evaluate the feedback, proceed to do a deeper dive into the matter, and will then forward to appropriate Medical Center leadership who will attempt service recovery. KEY RESPONSIBILITIES: Receives and documents complaints and compliments. Engages relevant clinical or management staff to evaluate and respond. Facilitates timely response in an appropriate manner. Makes recommendations to improve processes or service opportunities. Department/Unit Summary


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