Overview The Patient Relations Liaison will facilitate resolution of patient concerns, ensuring regulatory compliance with patient rights and grievance management as well as improving patient experience for M Health Fairview assigned locations. This is considered a mobile position supporting our Fairview Lakes and Fairview Northland Hospitals. It will require being onsite throughout the week Monday - Friday. Responsibilities/Job Description Ensure voice of patients, families, and other customers are heard and Patient Relations and other staff and providers across the system are responding to their needs and requests in an informed, timely, fair and ethical manner. Support s
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