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Associate Access Specialist
Description JOB SUMMARY: The Associate Access Specialist in the Otolaryngology and Voice Clinic, provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. Position Shift: 40 hour week Monday-Friday Department Description: The


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