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Health Insurance Casework System (HICS) Specialist
DescriptionCHRISTUS Health Plan is a Qualified Health Plan issuer in the Federally-facilitated Marketplace of Texas and is required to resolve HICS cases within a regulated timeframe. This job function is a front line resource to receive, triage and resolve HICS casework for CHRISTUS Health Plan in order to meet compliance guidelines associated with the Affordable Care Act.Hours of operation will be Monday -Friday 8am to 6pm (Holidays and weekends)Job Duties include but are not limited to the following: Role:Fully research and resolve urgent cases per CMS guideline in the third party government inquiry control system (HICS)Research and or update all requests f


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