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Results Educational Fund

Washington D.C. metro area or Washington State, D.C.

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UCLA

Los Angeles, California

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AdventHealth

Shawnee Mission, Kansas

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Memorial Sloan Kettering Cancer Center

United States - Nationwide

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UCLA

Los Angeles, California

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BJC HealthCare

Belleville, Illinois

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Kelsey-Seybold Clinic

Houston, Texas

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Vanderbilt Health

Nashville, Tennessee

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MultiCare Health System

Tacoma, Washington

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MultiCare Health System

Puyallup, Washington

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Carle Health

Champaign, Illinois

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Baylor Scott & White Health

Temple, Texas

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Memorial Sloan Kettering Cancer Center

New York, New York

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Akron Children's

Akron, Ohio

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Santa Fe, New Mexico

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Nemours

Wilmington, Delaware

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UCLA

Los Angeles, California

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Baylor Scott & White Health

Plano, Texas

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CHRISTUS Health

Santa Fe, New Mexico

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Cook Children's Health Care System

Fort Worth, Texas

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CommonSpirit Health Mountain Region

Breckenridge, Colorado

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AdventHealth

La Grange, Illinois

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Patient Experience Representative
Job DescriptionPOSITION SUMMARYReporting to the Department Director, the Patient Experience Representative is responsible for resolving all types of patient care issues. This position ensures service excellence and customer satisfaction throughout the organization by initiating service recovery with patients and/or families (face-to-face, verbal, and written communication). This position does not include asking or answering any clinical questions, and provides information regarding hospital stay. However, a key function of this role does include expectation for escalation and referral to the appropriate healthcare provider. When appropriate and service recovery is initiated, t


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