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Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world's most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.

Vaccination for COVID-19 and Influenza (flu) is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 and Influenza (flu) vaccine requirements are permitted for those who request and receive an approved medical, religious, or fully remote exemption. Requests for exemption can take up to two weeks to review. Vaccination or an approved exemption is required to start work.

Job Description

When joining us as an Office Coordinator, one will find meaningful work and become part of a team where everyone plays a significant role in the fight against cancer. Join us in making a difference in the lives of others. This is a life's calling!

We are looking for Office Coordinators to join the team in our Manhattan locations on the Upper East Side.

You Will:

• Use your strong customer service and multi-tasking abilities to support a practice by providing administrative support to the clinical team.
• Function as the primary point of contact for patients and field calls in a call center environment.
• Communicate effectively with the clinical teams via email, phone, and in person and follow up on pending items within the appropriate timeframes.
• Update and maintain the electronic medical records (EMR), schedule and coordinate appointments for patients, and respond to messages on the patient portal.

You Are:

• An effective communicator, capable of resolving how to reach different audiences.
• Adept at building partnerships to meet shared objectives and goals.
• Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.

You Have:

• Experience in customer/patient service is strongly preferred.
• A proven dedication to healthcare through work, internship, or volunteer experience
• Ability to handle acutely ill patients in stressful situations with a positive demeanor.
• Strong digital literacy and organizational skills. #LIHybrid

Hours: Monday-Friday 9:00 am-5:00 pm

Are you ready to learn more about our Benefits?

Pay Range: $22.62 - $34.06/hour

Please click to learn more about MSK's compensation philosophy.

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.