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Patient Service Specialist - Vanderbilt Lung Institute: Pulmonary Clinic
Organization:Pulmonary Clinic StaffJob Summary:JOB SUMMARYProvides service to patient either pre-appointment, during or post appointment with occasional guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. Navigates more complex patients to include scheduling with multiple services or coordination with outside facilities or providers.This role will manage the administrative projects including patient messaging, mass reschedules, complex rescheduling with appointment coordination, trains and mentors the APSS team and assists with PSS cove
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