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Patient Accounts Specialist AdventHealth Shawnee Mission

Top Reasons To Work At AdventHealth Shawnee Mission

• Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
• Providing faith-based, whole person care to Kansas City since 1962
• Excellent health benefits,  
• Tuition reimbursement to support continuing education
• Employee Referral Program
• Largest health care provider in Johnson County with three campuses

• Meet and exceed daily registration productivity
• Meet and exceed upfront cash collection goals
• Maintain a 98% RQA score each month
• Remain current on insurance knowledge and changes
• Work cooperatively within work group and with service lines
• Obtain and process accurate patient demographic and insurance information
• Verify eligibility/insurance benefits and may obtain insurance authorizations
• Create price estimates based on patient’s insurance and test/procedure 
• Suggest to Team Lead and/or Manager new procedures to improve the quality and quantity of work processed
• Communicate honestly with everyone.  Resolves issues and problems as they arise
• Remain current with EMTALA regulations and how they affect Patient Access 
• Supports the goals of the entire Patient Access department
• Work to continually improve the employee satisfaction scores as measured by the Glint survey
• Demonstrate and convey a favorable image of AdventHealth Shawnee Mission
• Incorporate customer needs and concerns into decision-making and organizational action
• Demonstrate and promote high standards for quality and productivity; focus on improving results
• Attend all training meetings to ensure all new policies, procedures and implementations are kept up to date

• High school diploma or equivalent
• Ability to stand for up to 4 hours at a time
• Medical terminology knowledge – preferred
• Experience in a Patient Access setting or as a patient accounts specialist – preferred
• Experience working with Cerner – preferred

The Patient Accounts Specialist is responsible for duties specific to the assigned department that supports the functions of the Revenue Cycle for AdventHealth Shawnee Mission.   Assist in meeting departmental goals in accordance to the hospital strategic plan.  Patient Accounts Specialist will foster a patient-focused environment in the department; maintaining acceptable standards of service and assisting in creating a vision for the area which reflects the vision and values of AdventHealth Shawnee Mission.