System Director Emergency Management and Business Continuity
Baylor Scott & White Health
Location: Dallas, Texas
Internal Number: 22011557
JOB SUMMARY: Emergency Management is responsible for emergency preparedness for Baylor Scott and White Health (BSWH). Leads, collaborates, and participates in task forces, committees, councils, or teams regarding all aspects of BSWH emergency preparedness, emergency management, and business continuity, including those at the local, hospital, regional and system level. Develops and implements policies and procedures to be used in the event of an internal or external emergency or disaster. Develops and implements procedures, processes, and programs on emergency response and disaster recovery for all BSWH hospitals, clinics, and facilities.
ESSENTIAL FUNCTIONS: - Sets strategic vision, direction, and leadership for the BSWH emergency management and formulates, articulates, and aligns key stakeholders on a risk-based strategy and roadmap to mature the business continuity and resiliency posture for BSWH. - Provides direction, program management, and training for a fully volunteer response team capable of responding to all hazards impacting BSWH. - Directs the collection and analysis of open-source intelligence necessary to provide health care threat and hazard information to Department of Homeland Security, Federal Emergency Management Agency, Center for Disease Control, county and state public health organizations, and other health and medical organizations and agencies. - Develops instructional materials for the public and delivers education to citizens' groups to provide information on emergency plans. - Provides consultative services and advises all BSWH hospitals, operational leadership, and various departments such as Emergency Department, Baylor Public Safety, Infection Prevention and Control, Faith in Action, Public Relations and Marketing, Environment of Care, Trauma/ICU/NICU, BSWH Information Services, and vendors such as CBRE and Aramark. - Provides consultative services and advises on all BSWH hospital emergency and disaster planning, such as emergency response guides, emergency operations plans, facility operations plans, surge capacity, decontamination, evacuation, incident command and management, notification, social media, and crisis communications. - Represents BSWH during Joint Commission surveys and ensures all standards within the emergency management chapter are met or exceeded. - Directs the business continuity program and ensures the organization will effectively respond to disasters so business functions can be resumed within a defined timeframe and minimization of loss to the organization. - Administer and oversee the development, execution, and maintenance of the enterprise business continuity program and operational resiliency plans based on industry standards and professional practices - Represents BSWH in advisory role to various professional and government forums, including city, county, regional, state, and federal planning, and preparedness committees pertinent to homeland security and emergency management such as the National Fire Protection Agency, International Association of Emergency Managers, Association of Contingency Planners, Disaster Recovery Institute International, and FBI InfraGard.
KEY SUCCESS FACTORS: - Bachelor's Degree in emergency management, healthcare administration, business or related field. - 5+ years of experience in healthcare management. - 1+ years of experience in a leadership role. - Ability to think strategically and provide leadership to create a world-class emergency management and business continuity program. - Thorough working knowledge of the Joint Commission and emergency management requirements. - Analytical and critical thinking skills as well as an ability to respond to problems quickly and effectively. - Project management and implementation skills with ability to drive change through continuous process improvement. - Excellent written and verbal communication skills. - Influencing, negotiation, and relationship skills with internal and external emergency management stakeholders. - The Director of EM, under the direction of the BSWH VP for Environmental Safety and Emergency Management, is responsible for leading, directing, and advising BSWH leadership, committees, councils, and departments on all aspects of homeland security and emergency management. - Set strategic vision, direction, and provide leadership for the BSWH Center for Emergency Management Collaboration and its four pillars: - BSWH Hospital Disaster Research Center: provide direction and conduct health care relevant research on various aspects of emergency/disaster response; to provide critical analysis in written case study form to further hospital and health care understanding of homeland security/emergency management issues. - BSWH Disaster Training Academy: provide direction and serve as instructor for homeland security training, drills, and exercise development and management. Develop and maintain a relationship with Department of Homeland Security Center for Domestic Preparedness to serve as a regional provider of training. - Baylor Emergency Response Team: provide direction, program management, and training for a fully volunteer response team capable of responding to all hazards. - BSWH Information PIPEline: provide direction and support emergency/disaster planning; intelligence and information sharing; and public engagement opportunities. Direct the collection and analysis of open source intelligence necessary to provide health care specific threat and hazard information to Department of Homeland Security, Federal Emergency Management Agency, Center for Disease Control, various county and state public health organizations, and other health and medical organizations and agencies. Develop instructional materials for the public and make presentations to citizens' groups to provide information on emergency plans. - Advise, collaborate, and support all BSWH hospital Emergency Management Committees on homeland security, comprehensive emergency management, as well as overall program management for all hazards including attending committee meetings - Provide consultative services and advise all BSWH hospitals, administrative leadership and various departments such as Emergency Department, Baylor Public Safety, Infection Control and Epidemiology, Faith in Action, PR and Marketing, Environmental Safety, Trauma/ICU/NICU, Baylor Information Services, etc.; to include contractors such as CB Richard Ellis and Aramark. - Provide consultative services and advise BSWH councils where appropriate such as the ED Council, Trauma Council, etc. - Provide consultative services and advise on all BSWH hospital emergency and disaster planning such as Emergency Preparedness Guides, Emergency Operations Plan, Facility Operations Plan, Department Emergency Operations Plan, as well as specific planning such as surge capacity, decontamination, evacuation, incident command and management, notification, social media and crisis communications, etc. - Represent BSWH during Joint Commission surveys and ensure all standards within the emergency management chapter are met or exceeded. - Provide direction and management of emergency management internship program and grants programs. - Ensure logistical accountability and testing of all equipment necessary for emergency operations. - Collaborate and support all Environment of Care Committees for all BSWH hospitals concerning patient and employee safety as it pertains to homeland security and emergency management. - Represent BSWH, provide direction, and advise in various professional/collaborative forums pertinent to homeland security and emergency management such as the National Fire Protection Agency, International Association of Emergency Managers, Association of Contingency Planners, Disaster Recovery Institute International, FBI Infragard, etc. - Represent BSWH, provide direction, and advise in all city, county, regional, state, and federal planning and preparedness committees such as the North Central Texas Council of Governments Regional Emergency Planning Advisory Council; North Central Texas Trauma Regional Advisory Council Regional Emergency Preparedness Committee; Governor’s EMS and Trauma Advisory Council Disaster Committee; Department of Homeland Security ESF #8
MINIMUM REQUIREMENTS: - Bachelor’s Degree required - Master’s Degree preferred - 5 years of experience
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!