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As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

The Senior Director manages the day-to-day operations of the regional office in accordance with established plans, standard operating procedures, and legal and regulatory requirements. Reports to Enterprise Vice President, Health Plan Operations, and assists in developing, implementing, and monitoring of operating plans, goals, and objectives. In addition, has a dotted line responsibility to CEO, Health Plans, Tenet, for Tenet Health Plan activities.

The Senior Director makes all daily operating decisions of the regional office according to established plans, policies, and standard operating procedures. Refers issues that could severely impact the organization reputation or financial conditions to the Enterprise Vice President, Health Plan Operations. Recommends future plans, programs, and changes to the Enterprise Vice President. Establishes policies for department heads so that decisions on specific daily operational issues can be resolved in an effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Optimizes the CVBC regional offices financial and human resources by administering all day-to­ day operations in a quality and cost conscious manner ensuring that decisions are sound, fair, and consistent with the goals of the organization and in compliance with various national and local statues.
• Helps ensure the achievement of goals by continuously monitoring the regional office performance against established development, financial and staffing plans
• Ensures the effective management of the regional office resources by assisting in the recruiting and retaining highly qualified individuals, establishing and monitoring management development plans and programs for department heads, and communicating expectations on a regular basis. Provides goal-oriented direction to CVBC executive and senior leadership; assists with problem solving as needs arise, and notifies individuals promptly when adjustments or problems are perceived
• Ensures that the highest possible quality of care is delivered to clients and their members by continuously monitoring quality assurance plans and procedures and establishing programs to improve quality whenever possible.
• Establishes and maintains effective working relationships with all CVBC departments, clients, and partnerships ensuring that their needs and concerns are addressed promptly and effectively
• Maintains sensitivity to needs of the various client groups and identified new business opportunities whenever possible.
• Ensures a high level of morale and esprit de corps among and between the departments within the regional office, and clientele by providing direct, open lines of communications throughout the organization. Maintains a high level of visibility in the organization and actively participates in team-building programs and other employee activities;

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10 years managed care experience
• 10 years managerial/senior leadership experience
• Proficiency in Microsoft Office suite

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• Bachelorâ��s Degree required, Masterâ��s Degree in Health Administration, Business Administration, or Public Health preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel
• Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment
• Hospital Work Environment

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.