Responsible for interviewing clients and gathering demographic, employment, and insurance information. Evaluates patient documents for HCHD and Harris County charity care and eligibility discounts. Processes all eligibility applications and assists in identifying third party payers. Ensures all questions regarding eligibility are answered either in person, by phone or by fax.
Minimum Qualifications: High School Diploma or GED
Minimum 6 months experience in business/insurance office or Texas Works Advisor, healthcare related experience preferred but not required. Customer Service skills preferred.
Special Requirements: Communication Skills: Exceptional Verbal (Heavy Public Contact/Public Speaking)
Analytical, Mathmatics, PC, Research and Typing (25wpm)
Travel to HCHD worksites in the community. Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully in a culturally diverse environment. Must be able to be trained and work with any designated Eligibility Systems.
Work Schedule: Weekends, Flexible and Travel
Equipment Operated: PC, Copier, Fax, Printer, Telephone, Scanner, and Calculator
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.