All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days offer from Day One
Whole Person Wellbeing Resources
Our promise to you:
Shift: PRN is as needed. Must be open to flexible shift schedules. Must be available for a mandatory two-week training upon hire.
The community you’ll be caring for: Adventhealth ZH/DC
The role you’ll contribute:
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The value you’ll bring to the team:
Greets each patient warmly and professionally
Collects patient demographics
Verifies patient Insurance
Explains to the patient what insurance would cover
Explains to the patient what out of pocket cost will be
Provides financial assistance resources to the patient if need be
The expertise and experiences you’ll need to succeed:
Proof of High School or GED Diploma is required
One year of customer service experience is preferred
One year of relevant healthcare experience is preferred
Patient Access/Patient Registration experience is preferred
Prior healthcare collections experience is preferred
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.