Community Relations Specialist - Community Partnership Admin (1.0 FTE, Days)
Stanford Children's Health - Lucile Packard Children's Hospital
Location: Palo Alto, California
Internal Number: 9122026
1.0 FTE, 8 Hour Day Shift
At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Community Relations Specialist supports the work of the community relations team by developing, planning, and coordinating activities of community outreach programs and projects. Serves as a community liaison to establish relationships on behalf of Stanford Children's Health (SCH). Cultivates community contacts to increase awareness of SCH. Supports the annual community benefit reporting and triennial community health needs assessment process.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
Develops, plans, and implements community outreach programs, projects, educational outreach programs, and executes community outreach activities.
Builds SCH's community presence by attending and staffing sponsored events and representing SCH on boards, committees, task forces, and coalitions that align with the strategic goals of the department.
Tracks and reports all department community sponsorships, financial support, and event participation.
Supports the annual community benefit reporting and triennial community health needs assessment process, including the tracking of hospital and community outreach services and data collection and analysis.
Staffs sponsored events, luncheons, galas, street fairs, community health events and other community engagement functions.
Develops and prepare written informational materials and presentations in various formats.
Enhances community outreach and education through electronic communication and social media.
Identifies community partnership and community engagement opportunities that align with the strategic goals of the department.
Serves as a liaison between SCH and the non-profit and business community.
Collaborates internally as well as externally on projects that involve SCH and ways to benefit the community.
Coordinates and facilitates small to large group meetings.
Provides major staff support to the Community Advisory Council (CAC), including planning, documenting, and following up on action items. Work with CGCRO to identify potential internal and external members of the CAC.
Represents Packard on local boards and community groups and acts in an advisory capacity on community health needs.
Conducts ongoing review of current literature, attend educational sessions (i.e. conferences and workshops) and participate in networking opportunities with peers in other organizations.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor's degree in a work-related field/discipline from an accredited college or university.
Experience: Four (4) years of progressively responsible and directly related work experience.
Licensure/Certification: None required.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Knowledge of public health and community education principles.
Knowledge of community engagement tools.
Knowledge of community benefit programming, state, and federal regulations.
Ability to speak in public.
Ability to effectively manage time and project timelines.
Ability to effectively build relationships.
Ability to develop evaluation tools.
Ability to facilitate small and large group meetings.
Skilled in written and verbal communications.
Skilled in time management.
Physical Requirements and Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer
L ucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.