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American Academy of Dermatology

Washington, D.C.

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Penn State Health

Hershey, Pennsylvania

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Penn State Health

Hershey, Pennsylvania

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Northwell Health

Manhasset, New York

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Memorial Healthcare System

Hollywood, Florida

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Trinity Health

Columbus, Ohio

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Vanderbilt Health

Nashville, Tennessee

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Veterans Affairs, Veterans Health Administration

Palo Alto, California

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Marshfield Clinic Health System

Chippewa Falls, Wisconsin

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Trinity Health

Columbus, Ohio

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CHRISTUS Health

Irving, Texas

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AdventHealth

Celebration, Florida

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Veterans Affairs, Veterans Health Administration

Cincinnati, Ohio

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Veterans Affairs, Veterans Health Administration

Bath, New York

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Trinity Health

Grand Rapids, Michigan

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Penn State Health

Hershey, Pennsylvania

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Baylor Scott & White Health

waco, Texas

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Vanderbilt Health

Nashville, Tennessee

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Patient Relations Specialist
Description Patient Relations Specialist In your pivotal and rewarding role as Patient Relations Specialist, you will work closely with the Administrative Assistant who fields patients feedback. You will evaluate the feedback, proceed to do a deeper dive into the matter, and will then forward to appropriate Medical Center leadership who will attempt service recovery. KEY RESPONSIBILITIES: Receives and documents complaints and compliments. Engages relevant clinical or management staff to evaluate and respond. Facilitates timely response in an appropriate manner. Makes recommendations to improve processes or service opportunities. Department/Unit Summary


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