Customer Service Representative, Physician Billing - FT/Days
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls. This person must be able to answer all patient questions regarding their account balance and other general statement questions. They will route any detailed account concerns to the appropriate Physician Billing Specialist for further work, correspondence and/or resolution. This position must portray the utmost professionalism and courtesy, and represents the voice of the Physician Billing Services department.
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