Provides coordination and administrative support for all aspects of the patient experience from initial point of contact to post-operative follow-up. Responsible for facilitating a high level of patient experience for Paley Institute International, including but not limited to, building relationships with patients, problem solving in partnership with leadership, ensuring all medical information is available to patients and their families, coordinating with external providers, as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate all aspects of patient care including but not limited to:
Scheduling clinic appointments, surgeries, imaging studies
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