Helping people feel better isnâ��t just about the treatment we give â�� the relationships we create and the compassion we share are just as important. Abrazo hospitals make a difference in the lives of our communities and the lives of those we work alongside every day. We know it takes a special person to work in healthcare, and we are committed to providing our people with an enriching and rewarding environment.
From your first day, youâ��ll be part of a group of some of the most talented nursing professionals united in a common goal to care for those in our community. Ready to work with awe-inspiring teammates who are dedicated to making a difference? Join us in going above and beyond.
Clerk OR Full Time Rotating Position Summary
Effectively coordinates activities necessary to ensure that initiation of patient care is completed in an expedient and organized manner. Responsible for maintaining professional conduct, communication skills while contributing to the goals of the department. Participates in monitoring and maintaining resources in the department.
Level 1 â�� Skilled (meets Competency Based Skills Checklist Assessment)
Coordinate clerical and office activities within the Imaging department necessary to ensure that initiation of patient care is completed in an expedient and organized manner.
Greet visitors promptly. Promote positive relationships with public, patients and staff.
Demonstrate use of effective interpersonal skills and present with a positive attitude.
Sign-in business visitors before announcing their arrival to department.
Access HIS/RIS and PACS: enter orders, edit, change, charge exams.
Operate printer, copier, scanner, fax and document shredder.
Empty document shredders when full, to maintain a clean-looking work area.
Place unshredded sensitive documents in assigned bin.
Display patient information within the PACS system.
Utilize the PACS Scanner and input all pertinent information in PACS (ie. Requisition).
Operate PACScube to burn CDs.
Prepare forms necessary to unit management.
Forward patient or visitor complaints to Lead Tech or Manager for follow-up.
Manage calls for missing reports.
Demonstrate knowledge of telephone etiquette: answer telephone promptly â�� introduce self and location.
Use friendly tone of voice. Answer caller questions tactfully.
Refer calls to proper party.
Promptly transfer call. Offers options for voicemail or cell phone to callers for Manager/Director.
Operate a multiple-line telephone. Utilize voice messaging appropriately.
Relate information from units to appropriate staff/physicians.
Utilize resources necessary for communication: digital paging system, digital pager/Vocera before overhead, paging (Intercommunication System).
Maintain clean and safe work/patient care environment.
Report observations of safety concerns.
Identify and order commonly used forms and supplies.
Perform duties following department process and protocols.
Maintain patient confidentiality as regulated by HIPPA.
Level 2 â�� Proficient (in addition to above duties)
Maintain files for reference as necessary.
Provide assistance with special projects or assignments as requested.
Demonstrate ability to prioritize tasks according to urgency.
Develop a routine that allows for maximum use of time.
Exhibit ability to effectively multitask.
Level 3 â�� Subject Matter Expert (in addition to above duties)
Participate in quality improvement measures within the department.
Assist the Department Manager/Director as requested in review and update of department functions and procedures.
THE CLERK OR FULL TIME ROTATING CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
Required: High School Diploma or General Education Diploma (G.E.D.)
Preferred: In field or specific environment
Required: 3-6 months in hospital, physicians office or general /clerical office. Preferred: One year hospital experience
Required: Verbal and written communication skills. Grammar and spelling competency. Interpersonal, team building, self-motivation, detail oriented and accountability. Preferred: Communication, interpersonal, team player, collaborative, critical-thinking and decision-making, detail-oriented.
Required: Orientation to office procedures
Required: Basic computer skills Preferred: Awareness of current use of technology in related field.
Required: Must be able to work rotating shifts, holidays and/or weekends.
Primary Location: Tucson, Arizona
Facility: Carondelet St. Joseph's Hospital
Job Type: Full-time
Shift Type: Rotate
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.