Christiana Care is looking for a dynamic leader to facilitate multidisciplinary improvement teams, gathers data, performs research, completes analytic reporting and information dissemination. Initiates best practice protocols/evidence-based medicine techniques while providing project and program management for clinical and operational leader achievement of transformational strategic and tactical project results. Responsible for providing subject matter expertise based upon previous work experience with workflow redesign, organizational structure, supporting informational systems and leading practices to identify opportunities for improved performance, increased effectiveness and cost and utilization reduction.
Christiana Hospital is a three-time Magnet Status recognized hospital!
Named by Forbes as top 5 Best Large Employer in Healthcare for 2021.
We offer robust healthcare benefits, competitive compensation package, generous paid time off, retirement savings options and more.
Bachelor's degree in Business or healthcare related field required. Master's degree strongly preferred.
Minimum of 5 years Medical Group operations experience managing people leaders required.
Expertise in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio)
Establishes and manages relationships to achieve transformational change with front line staff, providers and leaders.
Leverages extensive operational and clinical experience to resolve difficult opportunities.
Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that; draw data electronically from clinical and administrative records; are presented in easy-to-understand graphic format and have sufficient detail to identify specific sources of actionable opportunity.
Works with project accountable leaders to manage the work to meet project milestones through application of project management discipline, consistent follow through, relationship management and creative organizational problem solving.
Works with service lines and departments to formulate improvement strategies, approaches, and designs complex improvements in operations & patient care workflows.
Assesses the local stakeholder environments and works with project sponsors and leaders to build the support and resolve to address improvement opportunities among line staff, providers and leaders.
Facilitates and trains trainers for multidisciplinary and multi-site teams and supports accountable leaders in managing project teams.
Uses analytic, experiential and subjective assessment skills to identify large performance improvement opportunities.
Identifies and applies relevant best practice improvement tools and solutions from prior training and experience, internal best practices, literature and external relationships, and applies them to current projects; innovates on a wide variety of best practice approaches; becomes industry thought leader in focused areas.
Team up with internal and external resources to utilize expertise from multiple sources.
Documents work products and methodologies to enable knowledge transfer.
Designs and develops general use education plans and content.
Manages and conducts training for providers, leaders and executives.
Responsible for supervision of Population Health & Medical Group Clinical Consultants
ChristianaCare is a not-for-profit teaching health system. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care. Working for ChristianaCare offers the best of urban and suburban living with multiple housing options, excellent restaurants and entertainment venues, quality public and private schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington, DC, Philadelphia and New York City - all within a short drive or train ride from Newark, DE.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.