**Must be a current, permanent employee of the VISN 20 Office of the Chief Nursing Officer: V20 Health Connect** The VISN Clinical Contact Center Nurse Manager is responsible for the supervisory/managerial direction of nursing staff and for the nursing operations of the clinical contact center. Clinical Contact Center nursing staff may be located at multiple sites within the VISN and virtually. This position reports to the VISN Clinical Contact Center Chief Nurse. The Nurse Manager assists the VISN Clinical Contact Center (CCC) Chief Nurse with administrative and clinical functions targeted to promote comprehensive care services for the Veteran. This position requires proficiency of the incumbent to perform clinical triage and the ability to effectively coordinate, develop, implement and
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