The Chief of Staff (COS) is fully responsible to the Health System Director for programs of patient care and or the education activities of the clinical services. The COS shall act as full assistant to the Health System Director and collaborates with Senior Executive Leadership Team in the planning, direction, coordination, and supervision of administrative activities inherent in the care of patients. Responsibilities Leadership and Organizational Representation Promotes the development of health care professionals in the health care system through counseling, mentoring, teaching, and encouraging self-assessment. Contributes to an environment that provides educational activity, and administrative planning and evaluation based on integration and application of current health care principles. Establishes mechanisms whereby the health care system administration, and other VHA components are informed, in a timely manner, of clinical program developments that affect them. Takes an active role as a health care system management team member, providing advice and counsel in defining and accomplishing the health care system and VACO mission and goals. Represents the health care system, internally and externally, in such a manner as to reflect positively on the health care system, the VISN and the VHA. Serves as professional liaison of the health care system to DVA and Federal facilities, the community, affiliates, media, congressional offices, and constituent organizations. Maintains and promotes high ethical and clinical standards that are carried into decision making processes. Promotes constructive problem resolution in an environment of competing priorities. Monitors and ensures staff compliance with agency regulations, medical staff by-laws, rules and regulations, VA facility policies, Joint Commission standards and other appropriate regulations and creates an environment of system-oriented quality improvement. Ensures all Veterans receive safe, quality, efficient, timely, and appropriate care with the highest professional and ethical standards and quality of care. Ensures the highest level of performance by medical staff members through appropriate delineation of clinical privileges, ongoing performance evaluations, orientation, and use of continuous quality improvement practices. Completes performance evaluations of assigned service line managers and clinical service chiefs. Responsible for standard of medical care and professional integration of services across service lines. Directs the medical staff governance, by-laws and credentialing and privileging. In conjunction with affiliated institutions provides appropriate educational and research setting which will maintain professional standards and continue to improve medical skills and knowledge. Completes performance evaluations of assigned Service Chiefs and clinical leadership. Responsible for driving a culture of continuous improvement. Program Management Promotes an effective mix, coordination, and support of health care system clinical programs by evaluating current and potential patient population needs, clinical workload and resources, special program mandates and cost/benefit analysis making recommendations to the Facility Director ensuring implementation of approved clinical proposals. Provides advice to health care system staff through policy guidance and activities on behalf of patients and their clinical care. Accomplishes health care system clinical program goals consistent with available resources and participates in the allocation of facility resources and modification of programs to best meet needs of the Veteran population. Demonstrates commitment to recruitment and retention of high-quality clinical staff. Demonstrates commitment to facility research program goals and objectives Demonstrates commitment to achieving EEO goals and objectives. Ensures the productivity of clinical staff. Organizational Effectiveness Achieves corporate objectives in quality of services and programs throughout the health care system, as evaluated by internal indicators, regulatory reviews and accreditation, and patient satisfaction data. Ensures continuous improvement relative to the quality, value and access of health care services. Utilizes persuasive and facilitative skills, influences the quality, access to, and effectiveness of all medical programs through direct line leadership and collaboration with Service Chiefs. The COS promotes standards of clinical competence and conduct for staff which are maintained through compliance with the credentialing and privileging processes, monitoring and evaluation of clinical practice, peer review, and appropriate quality assurance activities. Credentialing and Privileging Authority and accountability of credentialing and privileging as Chair of the Medical Executive Council (MEC). Interprets regulatory and legal issues, monitoring medical staff and other licensed independent practitioner's compliance and quality of practice. Initiates appropriate actions such as discipline, revocation or suspension of all or selected individual privileging. Work Schedule: Monday-Friday, 8:00am - 4:30pm Telework: Not Available Recruitment/Relocation Incentive: May be available for highly qualified candidates. PCS: May be available for highly qualified candidates
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.