We believe that acting as a liaison between patients, guests, and Memorial Sloan Kettering staff is an important role with a significant impact on the patient experience. As a Unit Assistant, you will ensure the accuracy and timely implementation of orders, the coordination of services, and responsiveness to patient inquiries in a professional manner. You have experience working with complementary teams, possess strong critical thinking skills, take an analytical approach to problem-solving, and a proven ability to exhibit initiative.
Join our team where everyone plays a meaningful role in the fight against cancer. Are you searching for your life's calling? Making a difference in the lives of others, there is no greater vocation.
An effective communicator, able to figure out how best to reach difference audiences
Excited to work as part of a care-giving, patient-centered team, capable of building strong relationships and delivering patient-centric solutions
A problem-solver, eager to take initiative in new situations and take on tough challenges with a sense of urgency, high energy, and enthusiasm
Capable of building strong customer relationships and delivering customer-centric solutions
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
Able to operate effectively, even when things are not clear or the way forward is not obvious.
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
Adaptable and flexible to changing health care environments
Respond to patient inquires and requests by providing great customer service and coordinating with Memorial Sloan Kettering staff
Handle stressful situations and think on your feet to solve problems efficiently using good judgment and knowledge of internal systems and protocols
Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently
Maintain a positive attitude and considerate demeanor when partnering with patients and the clinical team
Play a vital role when providing administrative support to the entire unit
Manage complex computer systems to maintain patient flow throughout the unit
A High School diploma or equivalent education (required) OR Bachelors degree (preferred)
Superb communication, organization, and intermediate computer skills.
A minimum of 2 years of experience as a secretary or Medical Assistant in a healthcare setting preferred
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.