Description Patient Relations Specialist YOUR ROLE: In your pivotal and rewarding role as Patient Relations Specialist, you will work closely with the Administrative Assistant who fields patients feedback. You will evaluate the feedback, proceed to do a deeper dive into the matter, and will then forward to appropriate Medical Center leadership who will attempt service recovery. Department/Unit Summary Vanderbilt Guest Services assists with the flow of information between visitors and the Medical Center. We strive to create a welcoming, comfortable and pleasant environment for our visitors. Uniformed Guest Service Representatives are located at various information desks and waiting area
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