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Full-Time and Per Diem Radiologist Opportunities in Northern & Central California with Kaiser Perman
The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Northern & Central California, California
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The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
San Jose & Vallejo, California
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Kaiser Permanente - Washington Permanente Medical Group
Bellevue, Washington
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Vanderbilt Health
Nashville, Tennessee
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Penn State Health - Physician Recruitment
Hershey, Pennsylvania
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Carilion Clinic
Roanoke, Virginia
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Veterans Affairs, Veterans Health Administration
Oklahoma City, Oklahoma
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South Shore Health
Weymouth, Massachusetts
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Penn State Health - Physician Recruitment
Harrisburg, Pennsylvania
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Fred Hutchinson Cancer Center
Seattle, Washington
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Nicklaus Children’s Health System
Homestead, Florida
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Southern California Permanente Medical Group
Harbor City, California
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University of California San Francisco
San Francisco, California
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Provider Service Customer Advocate 3 - Escalations
JOB SUMMARYThe Customer Advocate 3 communicates to Members and Providers the policies, procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan. This position works on behalf of Members to resolve any issues and concerns or participate in appeal hearings. This position will also assist management by servicing as a team leader and/or subject matter expert, providing training and assistance to staff.ESSENTIAL FUNCTIONS OF THE ROLECommunicates to Members and Providers policies, procedures and services of the Plan to ensure complete understanding of the Plan. Adheres to established call handling goals and call abandonment rate policies. Maintains an average score of ninety-two percent (92%) or above for monthl
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