The Onboarding Specialist is responsible for ensuring a seamless and positive onboarding experience for all new employees and non-employees. Specific duties include facilitating and monitoring the onboarding process from offer acceptance to start date in adherence to standard work ensuring deadlines and new hire tasks are completed timely to ensure an on time start.
This position will be on-site at our Midway Corporate office in St. Paul.
This is a Casual position.
Meets with all new hires (entry level positions to executive level) and coordinates and completes all required new hire paperwork and enrollment in applicable training and orientations, ensuring accuracy and confidentiality
Coordinates appropriate onboarding of non-employees to ensure compliance
Answers questions within the scope of the onboarding process in a timely manner and facilitates the connection of the new hire with appropriate content experts when necessary
Troubleshoots any concerns through the onboarding process and finds appropriate solutions.
Responsible for monitoring the status of new hires as they move through the onboarding process and acts as a gatekeeper to ensure compliance with all relevant laws, regulations, policies, procedures, and standards.
Ensures data integrity through accurate use and documentation within Applicant Tracking System.
Partners with Employee Occupational Health Services (EOHS) to ensure proper clearance is provided for new hires.
Audits work to ensure accuracy within all onboarding activities.
Provides world class customer service to new hires, hiring leaders, and colleagues throughout the onboarding process.
Utilizes various systems to enter and track completion of required compliance requirements (i.e. I-9, DHS, etc.)
Confirms work eligibility requirements and ensure proper documentation to comply with federal regulations.
Actively participates in creating and implementing improvements
Provides exemplary customer services to all Fairview employees, managers, HR partners and outside vendors, agencies and family members
Other duties as assigned
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respectful manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with all relevant laws, regulation and policies
Performs other duties as assigned.
High School Diploma/G.E.D.
2-years Human Resources experience
1-year experience working with an applicant tracking system (ATS)
Bachelors degree in Human Resources or related area
Additional Requirements (must be obtained or completed within a period of time) :
A positive attitude with a passion for helping and meeting the needs of others.
Excellent listening skills to quickly identify customers needs
Strong written and verbal communication skills. Must be articulate and professional in verbal and written communications (i.e. correct spelling and sentence structure).
Utilize appropriate resources to research possible solutions and quickly problem solve within standard service level agreement guidelines
Lawson system experience preferred.
Keyboard skills and ability to use PC applications such as MS Office including Word, Excel and Outlook is required.
Detail oriented with an ability to function well in stressful situations.
Ability to handle a large volume of work with accuracy.
Ability to multi-task when communicating with others regarding issues. while navigating multiple monitors and systems simultaneously.
Strong organizational skills
Ability to work on computer for long periods.
Ability to follow Fairview policy, contracts and human resources processes
Ability to exercise discretion while handling confidential information
Follows State, Federal, and other legal/compliance requirements
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.