Medical, Dental and Vision Benefits Available Day One
Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Providing faith-based, whole person care to Kansas City since 1962
Excellent health benefits, an onsite childcare center and fitness facility
Tuition reimbursement to support continuing education
Employee Referral Program
Largest health care provider in Johnson County with three campuses
Full Time Days
40 hours a week
You Will Be Responsible For:
Greets patients and other calls in a prompt, courteous and helpful manner.
Demonstrates good judgment in routing/answering phone call; assures that all in-coming calls are answered and screened, then directed to the appropriate area and that messages are relayed timely and to the appropriate area.
Maintains a pleasant, caring attitude when communicating with all internal and external customers.
Exhibits good judgment and time management skills to accomplish daily tasks.
Schedules patient appointments in software as trained following scheduling procedures and standards.
What You Will Need:
High school diploma or equivalent
2 years of position-related experience
The Scheduling Specialist will work seamlessly with patients, healthcare teams and resource providers in the Hospital setting, Physician Office and other facilities. The Scheduling Specialist is responsible for answering phones in a timely and professional manner while scheduling patients with physician offices via incoming and outbound calls. The Scheduling Specialist will be focused on customer service and creating an excellent patient experience while providing operational support in the delivery of patient care all within call center environment.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.