Associate Program Manager
Center for Professional Health

The Associate Program Manager (APM) will take on the all major administrative duties including activities related to the following.

• Enrolling participants into courses and programs (live, virtual, and on-line)
• All communications and correspondences from the Center (between faculty, faculty and participants, participants, and potential inquiries for courses, programs, and coaching clients, etc.) via mail, email, phone, fax, video, etc.
• Communications with other offices within VUMC/VUSM/VU as well as communications with administrators and physicians, etc. (including external organizations that collaborate and work with CPH)
• All scheduling related to courses, programs, and coaching, along with faculty and office schedules, calendar maintenance, and organizing committee and team meetings
• Oversight of the budget and purchases for the office, grant funding, technology purchases (Adobe, etc.), reimbursements, and travel expenses (eprocurement, concur, mail, etc.)
• Assist in administrative roles for faculty credentials, scheduling, form completion, conference registration, etc.
• Materials preparation and dissemination (binder construction, program binders, etc. and mailing to participants as applicable)
• Assist with computer and office maintenance (upkeep of copier, Pegasus tickets, trouble shooting for building maintenance, etc.) and licenses for computers/programs
• Maintenance of v drive and file process and assure confidentiality
  

The APM will also assist the program manager, faculty, and research analyst in the following activities.

• Provide administrative support for faculty, the Program Manager, and the Research Analyst within the Center as requested/needed
• Actively support all CME training courses, programs, retreats, coaching clients, and teaching activities internal and external to VUMC
• Assist the research team with grant administrative functions and grant purchases and coordination
• Assist the PM in webpage updates/maintenance and social media platforms
• Assist in the team efforts to develop new initiative pending for the expansion (i.e. the Wellness Resort - enrollment)
  

Skills : (Standard VUMC software)

• Microsoft office proficiency
• Outlook proficiency
• Excel Proficiency
• Phone polycom skype for business - proficiency
• Zoom, Teams, Cisco Webx, etc. proficiency
• Special programs - adobe, captivate, etc.
• Familiarity with social media platforms
• Expert organization skills and multitasking (organizing files - paper, computer-based, etc.)
• Ability to handle a fast-paced and evolving office environment
• Learning Management Systems (e.g. Moodle/SparkLearn, Coursera, Canvas, Learning Exchange, etc.)
• Database management - RedCap, Excel, Box
  

Interpersonal and Professional Skills/Behaviors :

• Exceptional verbal and written communication skills
• Professional demeaner appropriate for VUMC and according to the VUMC Credo
• Excellent interpersonal skills and ability to work in teams and with diverse individuals in/outside of VUMC
• Understanding of grant administration is highly valued
• Someone who demonstrates the ability to navigate their own emotions and the emotions of others (course participants, team members, and coaching clients, etc.)
• Someone who values feedback for growth and who is open to giving and receiving feedback

Department Summary:
The Center for Professional Health (CPH) is located at Vanderbilt University Medical Center (VUMC) in Nashville, Tennessee. CPH is part of the Division of General Internal Medicine and Public Health. The VUMC Faculty Wellness Committee is located within CPH and is chaired by Dr. Charlene Dewey. CPH focuses on healthcare providers and their well-being, both preventative through programs and retreats at the Center for Health and Wellness and remediative through CME courses at the Center for Professional Development. All courses, programs, retreats, and coaching are grounded in the belief that with proper training, knowledge, tools, and practice, healthcare providers can prevent and overcome burnout, distress, and the negative effects that result from them. Furthermore, with new self-awareness, tools, and practice, healthcare providers can improve work relationships, communicate more effectively, and find deeper joy in their work.

View how Vanderbilt Health employees celebrate the difference they make every day:

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

* US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.

* Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.

* Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.

* The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.

* American Association for the Advancement of Science: The School of Medicine has 112 elected fellows

* Magnet Recognition Program: Received our third consecutive Magnet designations.

* National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement

* Human Rights Campaign Healthcare Equality Index: 6 ^th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.