The Patient Placement RN will collaborate with hospital staff and physicians to support optimal patient flow across the system. This position will be responsible for daily shift operations for all internal and external hospital transfers including PACU, ED and procedural areas, in accordance with clinical standards and guidelines.
Reporting to the manager of patient flow, this position will be responsible for:
processing requests for beds,
assuring appropriate handoffs (MD and RN) and
ensuring timeliness of placement of external admissions (elective and emergent) in accordance with clinical standards and guidelines.
Responsible for overall patient flow and internal patient placement process across M Health Fairview:
Prioritizes patient placement based upon patient need and hospital capacity.
Coordinates, prioritizes and expedites internal transfers, transfers between all M Health Fairview hospitals, and transfer admissions from PACU, ED, and other procedural areas.
Coordinates, prioritizes and expedites external transfers.
Identifies and evaluates bed availability in all patient care departments.
Applies knowledge of hospital and unit admission criteria and type of care provided in each department and service to appropriately place patients using critical thinking skills.
Maintains and communicates the global picture of system hospital capacity.
Engages in improvement efforts designed to help the system and the SOC function more efficiently and improve patient care processes and outcomes.
Responsible for developing and maintaining relationships and working collaboratively with Acute Care site leaders including, but not limited to Charge Nurse, Nurse Managers, Director of Nursing, etc. in all patient care areas:
Understands staffing levels on the patient care units based on communication with the staffing office, unit leadership and the Administrative Nursing Supervisor(s).
Routinely provides recommendations to Manager of Patient Placement to ensure the patient placement process is operating effectively.
Communicates frequently with Emergency Department, PACU and procedural areas to prevent backlog of admissions and implement procedures that will avoid diversions.
Serves as a liaison for clinical and operational issues surrounding timely transfers and discharges to optimize bed utilization.
Maintains positive working relationships with provider groups and nursing staff.
Helps medical staff problem-solve around barriers to efficient placement, such as considerations of alternative hospitals, need for telemetry, isolation and other patient and system factors.
Keeps providers and external referring providers up-to-date on status and triage of patients awaiting placement, as appropriate.
Demonstrates ability to advocate for and promote care or service, adjusting approaches to reflect developmental level and cultural differences of population served:
Partners with patient caregivers in placement decision-making.
Knowledge of physical, psychosocial and cognitive developmental needs of populations served.
Communicates in a respective manner.
Contributes to a safe, secure environment.
Modifies clinical placement based on populations served.
Provides education to leadership regarding patient placement decisions.
Demonstrates Commitment to Customers:
Is aware of different customer needs/desires.
Takes action to meet customer needs/desires with respect to customer diversity.
Helps improve processes to meet customer needs.
Suggests and acts on ideas to improve overall customer service.
Respects confidentiality and shares information with only those that need to know.
Demonstrates Commitment to Fellow Employees:
Seeks to understand and value differences between employees.
Treats other employees with dignity and respect.
Demonstrates open, honest communication and behavior.
Resolves conflict in a positive manner.
Contributes to the productivity of the workgroup.
Demonstrates Commitment to Fairview:
Lives the values of dignity, integrity, service, compassion, and innovation
Supports the mission/vision.
Speaks positively about Fairview and Health East.
Chooses to make Fairview and Health East a better place.
Organization Expectations, as Applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.