YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
You Will Be Responsible For:
Ensure all insurance verification and authorizations are obtained prior to services being rendered when applicable.
Ensure all notes/events are documented in the facilities Electronic Health Record (EHR).
Ensure all signatures are obtained to complete a registration or admission; this includes the consent/living will, HIPAA, and Important Message from Medicare (IMM).
Ensure collection of co-payment/deductible amounts on insured patients or submit to supervisor or designee for review/approval prior to outpatient procedure or inpatient discharge; or at time of discharge from ED.
Ensure collection of self-pay customers, set up necessary financial arrangements or submit to supervisor / designee for review and approval prior to outpatient procedures or inpatient discharge; or at time of discharge from ED.
Ensure complete and accurate information for patient documentation, including demographic and billing information per department guidelines.
Ensure compliance with guidelines and duties as assigned per policy. This includes EMTALA, JCAHO and HIPAA regulations. It is the representativeâ™s responsibility to remain well informed through the intranet and/or department manual.
Ensure coverage is maintained at the needed level by fulfilling the rotation call list as needed.
Ensure favorable communication is promoted within the department and between other departments of the hospital.
Ensure our patients and other customers are top priority and respond to their needs in a timely manner.
Ensure the daily deposits are completed, primarily by the designated representative.
Other duties as assigned
What You Will Need:
KNOWLEDGE AND SKILLS REQUIRED:
Microsoft Office Suite experience
Communication skills experience
Customer service skills experience
EDUCATION AND EXPERIENCE REQUIRED:
Minimum of a High School Diploma or Equivalent
Minimum of two (2) years of direct Patient Access experience preferred
Responsible for directing customers and visitors to proper departments/floors. Responsible for the registration and/or admission of patients by obtaining complete and accurate information to facilitate other hospital activities requiring patient information. To obtain accurate insurance Information and required authorizations.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.