Patient Accounts Specialist AdventHealth Shawnee Mission

Top Reasons To Work At AdventHealth Shawnee Mission

• Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
• Providing faith-based, whole person care to Kansas City since 1962
• Excellent health benefits, an onsite child care center and fitness facility  
• Tuition reimbursement to support continuing education
• Employee Referral Program
• Largest health care provider in Johnson County with three campuses

• Meet and exceed daily registration productivity
• Meet and exceed upfront cash collection goals
• Maintain a 98% RQA score each month
• Remain current on insurance knowledge and changes
• Work cooperatively within work group and with service lines
• Obtain and process accurate patient demographic and insurance information
• Verify eligibility/insurance benefits and may obtain insurance authorizations
• Create price estimates based on patient’s insurance and test/procedure 
• Suggest to Team Lead and/or Manager new procedures to improve the quality and quantity of work processed
• Communicate honestly with everyone.  Resolves issues and problems as they arise
• Remain current with EMTALA regulations and how they affect Patient Access 
• Supports the goals of the entire Patient Access department
• Work to continually improve the employee satisfaction scores as measured by the Glint survey
• Demonstrate and convey a favorable image of AdventHealth Shawnee Mission
• Incorporate customer needs and concerns into decision-making and organizational action
• Demonstrate and promote high standards for quality and productivity; focus on improving results
• Attend all training meetings to ensure all new policies, procedures and implementations are kept up to date