The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit www.christianacare.org or call 302-327-5555 and ask to speak to someone from the department or service that contacted you.
If you are an experienced healthcare leader, compassionate, caring, and focused on providing excellent customer service and leadership ChristianaCare HomeHealth is the place for you. We work with families and their loved one's doctor and other health care providers to ensure patient needs are met in a timely fashion. Please see our video, by clicking this link, for a glimpse of what it means to work in home care: https://youtu.be/OEVadkUrte8 .
Under the direct supervision of the Clinical Director, the Business Office Supervisor provides oversight for the centralized scheduling team across Delaware. This position is responsible for assisting the Clinical Operations Director with administrative functions of the home health agency and supervising non-clinical office staff. This person will work Monday through Friday 8am-4:30pm in our New Castle, DE office, will work out of the Camden, DE office as well, and is responsible for committing to holiday and weekends as required.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Uses technology, reports and oversight of assigned staff which ensures branch bills timely for services and submits any regulatory required documentation within required timelines or agency policy
Oversees all staffing schedules, including week day, weekend, on call and holiday and ensures for adequate staffing. Communicates staffing challenges timely to the Director. Ensures schedules are posted timely
Collaborates with billing department to facilitate proper billing, meet regulatory requirements and agency policies; works on billing reports daily to ensure timely filing of claims
Implements office processes and checklists which are efficient, in compliance with regulations/policies and enable the branch to use resources wisely and bill timely for services
Builds a dynamic, dedicated and responsive team, which delivers timely scheduling of services and an exceptional experience to our customers, patients and caregivers
EDUCATION AND EXPERIENCE REQUIREMENTS:
Associates Degree in business or a related field required; bachelors preferred
One year of management experience in health care required
One year of home health/hospice experience preferred
Internal Number: JR53841
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.