Manages the nursing services and staff for the Intensive care unit; ensures quality and full compliance with relevant policies and standards.

 Drives Vision and Purpose- Painting a compelling picture of the vision and strategy that motivates others to action.

Drives engagement- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Courage- Stepping up to address difficult issues, saying what needs to be said.

Decision quality- Making good and timely decisions that keep the organization moving forward.

Instills trust- Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Business insight- Applying knowledge of business and the marketplace to advance the organization's goals.

Strategic Mindset- Seeing ahead to future possibilities and translating them into breakthrough strategies.

MAJOR RESPONSIBILITIES

 · Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families

· Ensuring consistent application of nursing services policies and standards throughout the organization

· Monitoring patient outcomes and quality and effectiveness of nursing care

· Overseeing performance of teams; identifying and addressing staff training and development needs

· Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies

CORE COMPETENCIES

Standard I: Financial Management

· Recognizes the impact of reimbursement on revenue

· Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement

· Creates, monitors, and analyzes a budget; explaining variance

· Conducts ongoing evaluation of productivity, forecasting future revenue and expenses

• Documents capital appropriations and project authorizations

Standard II. Human Resources Management

• Evaluates and specifies the critical resources required to accomplish the team's objectives
• Initiates requests for required resources based on staff competency with patient acuity
• Allocates team resources responsibly and equitably within the scope of labor laws
• Calculates resource usage to set a baseline for comparison
• Discovers opportunities to improve resource utilization
• Implements changes in role consistent with scope of practice
• Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
• Adjusts management and personal style to fit the needs of different people and different situations
• Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
• Conducts evaluations on personnel performance at the work place and recommends improvement plans
• Coaches others on operating personnel management systems and their processes

· Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow

Standard III. Relationship Management and Influencing Behaviors

* Situation Management

o Identifies issues that require immediate attention

• Applies principles of crisis management to handle situations as necessary
• Manages conflict
• Promotes team dynamics
• Mentors and coaches staff
• Promotes Professional Management
  • Promotes and encourages stress management
  • Encourages participation in professional action
  • Applies principles of self-awareness
  • Fosters a healthy work environment
  • Diversity
    • Understands the components of cultural competence as they apply to the

workforce

• Maintains an environment of fairness and processes to support it
• Capitalizes on differences to foster highly effective work groups
• Provides direct service to internal or external customers
• Facilitates the resolution of customer problems, issues, or concerns
• Applies systems thinking knowledge as an approach to analysis and decision-making
• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
• Manages own behaviors during interactions, such as feedback giving, to shape workplace events
• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
• Employs leadership theories, such as contingency and transformational, and associated techniques
• Applies techniques of "action learning" to problem solve and personally reflect on

Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations

· Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues

· Monitors and promotes workplace safety requirements resulting in positive patient outcomes

· Demonstrates accountability for nursing research and quality improvement activities

· Provides evidence-based nursing care

· Promotes and communicates patient information effectively across the continuum of care

Standard V. Leadership

· Serves as a leader of patient care

decisions

TECHNICAL COMPETENCIES

Clinical Performance Improvement

· Shares experiences with process performance improvements across multiple areas

· Recognizes recurring and difficult problems and explores new or innovative solutions

· Leverages technology to facilitate the sharing of clinical performance or outcomes data

· Compares and contrasts different approaches for performance improvement; highlights pros and cons

· Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff

· Consults on and coaches on developing business cases to justify improvement initiatives

Clinical Policies and Standards

· Monitors different types of clinical practice to ensure compliance with standards

· Evaluates existing and evolving standards and procedures and their impact on the organization

· Informs others on advanced clinical standards and policies across medical specialties

· Collaborates with other functions in establishing and documenting joint standards

· Participates in the development of clinical policies and practices

· Develops control and monitoring mechanisms for clinical policies adherence

Healthcare Policy and Ethics Compliance

· Shares experiences with addressing diverse problems in healthcare policy compliance

· Demonstrates best practices for dealing with complex compliance or non-compliance situations

· Guides others in making correct decisions when faced with ethical dilemmas

· Designs or revises organizational practices and procedures to ensure compliance with policies

· Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities

· Participates in translating policy changes into operational programs and services

Healthcare Regulatory Environment

· Implements programs as needed to comply with diverse healthcare laws or regulations

· Monitors regulatory compliance of all healthcare practices to ensure no violations

· Evaluates key aspects of pending healthcare regulations and legislation that may impact company

· Provides recommendations and implements solutions to existing and potential legal problems

· Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices

· Collaborates and communicates with all departments of healthcare organization for the preparation for external audits.

• Graduate of a Registered Nursing program, Bachelors of Science in Nursing required
• Minimum of 3-5 years' of clinical patient care experience in a relevant setting
• Minimum of 2 years' of healthcare leadership
• RN license in good standing in state of employment or a compact state , if applicable
• American Heart Association Basic Life Support