1. Provide support and resources to families, physicians and community service providers

   1. In a very timely manner, provide support and resources over the phone to individuals (families, physicians, service providers) who call the central resource phone line

   2. Respond to emails that are received on the central resource email account

   3. Keep accurate and up to date data on all calls and emails

   4. Address family needs related to early screening concerns, evaluation and diagnosis, service access, engagement with educational systems, and common behavioral challenges.

   5. Support families to increase knowledge and ability to be a self-advocate.

   6. Build relationships with service providers at VUMC as well as in the community in order to serve as an effective liaison. Close loops between referral sources and families to create comprehensive systems of care.

2. Assist in investigating and collating resources for patient population

   1. Research potential resources for individuals with autism spectrum disorder and developmental delays in underserved areas

   2. Organize and collate resource information

   3. Distribute resources to community service providers and physicians

3. Collect and appropriately document information required for deliverables

   1. Maintain appropriate documentation required of the organization and funding sources

4. Support patient appointments

   1. Ensure that the appropriate equipment is available, set up, and in working order for appointments

   2. Collect insurance information as needed for appropriate billing

   3. Document information in medical records

   4. Provide administrative support to psychologists during patient visits

5. Provide general administrative support for the office

   a. Reserve rooms, parking spaces, etc. for meetings+

   b. General office responsibilities such as faxing, copying, completing errands

Position Qualifications:

Required: