The Manager, Healthcare Analytics has responsibility for creating and maintaining analytic operations and strategic initiatives, specifically for Inpatient/Hospital reporting. This involves helping conceptualize, create, support and improve clinical, business, and research reporting and support process improvement outcomes across MemorialCare Health System. The incumbent manages a team of analysts and ensures that all development is delivered timely, meets customer specifications, developed efficiently and uses standardized methods and adheres to data quality standards. A strong supporter of standardization and innovation, this manager challenges the status quo.
Manage a team of 5-10 analysts, ranging from entry level to advanced. Regularly provide feedback and cultivate opportunities for professional development.
Partner with Analytics leadership to create and support a culture of employee engagement, accountability, innovation, continuous improvement and efficiency.
Review reports and dashboards developed by Inpatient/Hospital Analytics team. Ensure they are accurate, leverage standard query logic and reporting formats, and are completed timely and per the customer’s specifications.
Partner with Analytics leadership to develop and monitor key performance indicators. Provide regular feedback to team on progress and hold team accountable to results.
Drive and promote innovation. Challenge the status quo and applies holistic approach to customer’s current and future needs, strategic business direction, and industry needs.
Develop and maintain a fundamental understanding of clinical and business functions related to operational workflows and the EDW structures needed to drive the analytical strategy.
Contributes expertise to technology planning, selection, and upgrade discussions and decisions as they relate to data and data management.
Maintains strong controls related to data quality and integrity and embed this in all delivered products.
This position description is not intended to be all inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
Bachelor’s degree in Healthcare Administration, Engineering, Mathematics, Statistics or Business required.
Five or more years of progressive management and leadership responsibility specifically within healthcare Information Technology, including in-depth experience with data management, information architectures, and data reporting tools preferred.
Demonstrated ability to hire, develop, manage, and motivate people to achieve high levels of performance, including other IT professionals, technical staff and vendors.
Superior oral and written communication skills, as well as demonstrated use of project planning, budgeting and technology methodologies.
Solid understanding and technical knowledge of along with significant experience with databases, data schemas, SQL and similar reporting systems, data warehouses, common data manipulation tools.
Working knowledge of the Epic system architecture highly desirable.
Working knowledge of SSRS, SAP Business Objects and Tableau highly desirable.
Proven ability to plan, organize, and deliver projects in accordance with agreed schedules and budgets.
Superior ability to articulate ideas to both technical and non-technical audiences.
Knowledge of applicable laws and regulations as they relate to health information technology issues.
Excellent written/oral communication, interpersonal and motivational skills with keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation and ability to motivate staff in a team-oriented, collaborative environment.
Experience with electronic health records, health information systems and health care applications.
Proactive attitude, fast learner, and team player.
Internal Number: MEM003657
Let us introduce ourselves. We're MemorialCare, a nonprofit health system that includes four hospitals, two medical groups, imaging centers, surgical centers and much more. As one of the leading health systems in Orange County and Los Angeles County, we're confident that no matter what your needs are, we have the teams, tools and know-how to support you every step of the way.