Geisinger’s Center for Telehealth operationalizes technical solutions that revolutionize healthcare, unifying resources and strategy from across Geisinger Health System. This includes improving integration, alignment and management of telehealth services, development and new services towards the over-riding objectives of improving access, patient experience, and population health.
The Center for Telehealth primarily focuses on solutions that improve access, quality and experience when patients and providers are separated by distance or time, through efficient use of telecommunications technology and electronic information. The Center for Telehealth represents a combination of inpatient and outpatient “modalities” described as Scheduled vs. On-Demand for Fixed (bricks and mortar facilities) and Remote services: • Scheduled: Inpatient bedside consults and Outpatient clinic consults at Geisinger and non-Geisinger facilities. eVisits for chronic disease management, follow ups and other services through an expanded care team model • On-Demand: Remote Monitoring, TeleICU, TeleStroke/Trauma, Inpatient store and forward, Careworks and Non-Geisinger sites, eVisits for acute needs, provider to provider communications
The Telehealth Analyst-Intermediate is a business analyst responsible for providing analytic support and performing project tasks in support of Telehealth initiatives. The Telehealth Analyst-Intermediate works with department Senior and Lead Analysts, and interacts with stakeholder teams from clinical, operational, administrative, IT and end user areas. The Telehealth Analyst-Intermediate must be able to execute project tasks, lead small projects and develop efficient analytic approaches to address a broad range of Telehealth initiatives. The Telehealth Analyst-Intermediate must also be skilled in Telehealth technologies.
The Telehealth Analyst-Intermediate reports to the Telehealth Management Team and receives general supervision from Senior and Lead Analysts.
COMPETENCIES AND SKILLS:
Demonstrates abilities in project documentation, such as requirements, design documents, flow diagrams, training materials, communications and presentations, and basic project management
Demonstrates abilities in analytical thinking for problem solving.
Demonstrates excellent written and oral communication skills.
Demonstrates abilities in data analysis, query tools and report development.
Demonstrates a strong general understanding of technical limitations and capabilities.
Demonstrates ability to effectively interact in a team environment and with high-level management
EDUCATION AND EXPERIENCE:
BA/BS in Computer Science, Information Science, Nursing, Business Administration or Healthcare-related field required. Commensurate experience in lieu of a BA/BS may be considered.
Minimum of four years clinical experience or project management or related business experience with proven ability to develop successful projects and deliver effective solutions, (or commensurate experience), required.
Experience with telehealth technologies preferably in a large organization is preferred.
Experience with Epic applications and healthcare operations, particularly in a large organization preferred. General understanding of the health care industry preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.