General Summary: A non-exempt medical office position responsible for front office processes in the physician practice
Essential Job Responsibilities:
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Greeting patients and visitors entering the physician practice.
Answering office phones, and directs callers to appropriate persons within the office.
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
Collects patient copays, outstanding balances and all other patient responsibilities.
Compiles, maintains, copies, retrieves and tracks medical records.
Additional responsibilities as needed
Required: High School Graduate or equivalent
High school diploma/GED required with completion medical office assistant program preferred.
Experience: Must have a minimum of one years of experience working in an administrative setting
Other Requirements: None
Knowledge of insurance verification process
ICD-9 and ICD-10
Understanding of documentation required for physician appointments.
Knowledge of Electronic Health Systems
Knowledge of Practice Management Systems
Knowledge of the policies and procedures of a clinic sufficient to provide effective patient service.
Skill in multi-tasking.
Skill in customer service.
Skill in computer hardware and software use.
Skill in verbal and written communication.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Ability to multi-task, manage details and organize efficiently and effectively.
Ability to read, interpret, and apply policies and procedures.
Ability to set priorities among multiple requests.
Ability to interact with patients, medical and administrative staff, and the public effectively.
Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
Ability to maintain professional attitude
Primary Location: Tucson, Arizona
Facility: Tucson Physician Group Holdings
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 1905021404
About Tucson Physician Group Holdings
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.