Job Posting : Mar 12, 2019, 1:58:23 PM Closing Date : Mar 27, 2019, 4:59:00 AM Full-time A.M. P.M.
Posting Salary : COMPETITIVE SALARY
Organization: Health and Hospital Systems
Reporting to the Chief Quality Officer, or a Director-level designee, the Manager Clinical Excellence & Performance Improvement, or a Director-level designee is responsible for identifying and analyzing patient safety events, facilitating performance improvement activities, and ensuring compliance with accreditation standards. Serves as a resource on quality and patient safety matters. Implements quality, patient safety, and regulatory standards in all clinical areas through education, facilitation, and coaching. The Manager Clinical Excellence & Performance Improvement will have direct involvement in improving the quality and safety of care through risk assessment and quality improvement techniques.
· Facilitates development of quality metrics; guides development of area specific dashboards and assists in tracking and trending data
· Analyzes trends of performance metrics, identifies opportunities for improvement, and develops action plans
· Performs comprehensive clinical medical record review to identify quality of care risks, compile case summaries and prepare cases for committee review.
· Interprets quality metrics and identifies opportunities for improvement, and develops action plans
· Collaborates with and trains individuals and teams to implement monitoring and measurement tools, and data analysis techniques
· Facilitates quality efforts and coaches others in the development of performance improvement activities with an emphasis on process redesign and measurement
· Conducts root cause analysis (RCA) to proficiently facilitate patient safety efforts and group discussion
· Identifies industry best practices and assists with the annual development of the patient safety plan
· Maintains body of knowledge on clinical guidelines, regulatory requirements, and patient safety concepts
· Provides education and training on patient safety and advancing the culture of safety at Cook County Health & Hospitals System (CCHHS)
· Bachelor's degree from an accredited college or university
· A health care clinical licensed professional (e.g. Registered Nurse, Pharmacist, Physical Therapist, Occupational Therapist, Dietician, Licensed Social Worker, Licensed Clinical Social Worker, etc.)
· Two (2) years of healthcare experience in the field of Quality and Patient Safety
· Two (2) years of supervisory or managerial experience
· Intermediate proficiency with Microsoft Office (Word, PowerPoint, Excel)
· Masters' degree in Business or a health care related field
· Certification in healthcare quality and/or patient safety
· Project management experience
· Working knowledge of Joint Commission, Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Research and Quality (AHRQ), National Quality Forum (NQF), and Institute for Healthcare Improvement (IHI)
· Certification in Lean/Six Sigma
Knowledge, Skills, Abilities and Other Characteristics
· Must always demonstrate respect and collaboration in team activities and be able to demonstrate a record of such achievement
· Must have excellent communication skills and the ability to clearly communicate verbally, in person, and in writing with the health care team
· Ability to multi-task, prioritize, plan and organize projects and tasks while meeting deadlines
· Demonstrate analytical and organizational problem solving, critical thinking, and conflict management/resolution
· Ability to manage critical situations and carry out responsibilities in a professional manner at all times.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must :
Meet the minimum qualifications for the position.
I dentify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER