Ophthalmology Associates of San Antonio (OASA) is seeking a motivated, dynamic, detail oriented, and committed full-time Practice Manager (PM). OASA has a long and successful history of serving the eye care needs of the population of San Antonio, Bexar County, and surrounding Texas counties for over fifty years. The current PM has been in the role for over forty years and plans to retire soon. He will be available on a limited basis to facilitate the transition of the new PM.
The primary responsibility of the PM is to fully understand and implement the goals and standards of the shareholder physicians and to manage every aspect of the business for them thereby serving the best interest of the corporation.
The PM oversees daily operations of all six office locations including staff supervision and development, coordination and optimization of physician schedules, maintenance and improvement in office efficiency, and support of the OASA mission and strategic goals.
EDUCATION AND EXPERIENCE:
Bachelor’s degree in Healthcare Administration, Business Administration, or Accounting is preferred. An MBA degree is a plus (salary, negotiable)
Ophthalmology experience is preferred, e.g. Certified Ophthalmic Technician (COT).
Certified Ophthalmic Executive (COE) achievement is a plus.
A minimum of 3 years of experience in clinic operations, human resources, healthcare finance, accounting, accounts receivable management, and project management.
Proficiency in Microsoft Office and QuickBooks.
Experience with electronic health records, practice management systems, Medicare rules and regulations, medical coding and billing, HIPPA, and medical compliance.
Board of Directors – Hold regular monthly board meetings with shareholder physicians, preparing and distributing all materials in advance in a timely manner. Record meeting minutes and provide a summary to all shareholder physicians within 24 hours of each meeting. Hold interim meetings as necessary to make decisions and/or alert shareholders to critical information. Coordinate annual shareholder physician corporate business retreat with prepared materials for a thorough analysis of prior year’s data while simultaneously establishing short- and long-term practice goals.
Accounts Receivable – Work with physicians, technicians, and administrative staff to improve the collection of insurance proceeds and cash payments through timely billing, accurate coding, and education on the use of the EHR and billing systems. Evaluate and negotiate insurance company contracts annually or semiannually so that OASA is getting the highest payment possible for all services and cost of goods or drugs. Routinely evaluate physician payments to ensure that provider services are being maximally compensated.
Accounts Payable – Work with bookkeepers and accountants to ensure that all bills are paid on time to avoid interest or penalties and take advantage of all available discounts. Evaluate and make changes to staff and/or contractors as needed. Manage expenses to identify waste and negotiate where possible for the best prices while maintaining quality.
Annual Budget – Create and make recommendations for an annual budget, including capital expenditures. Make recommendations to improve the quality of service and enhance the professional appearance of the offices. Find creative ways to maximize space and improve utilization. Routinely identify expense accounts and expense patterns to identify areas of waste and unnecessary losses.
Leases and Contracts – Evaluate and negotiate all contracts and leases to ensure OASA is getting the best price for their locations. Manage shareholder physicians’ medical liability insurance, disability insurance, employee liability insurance, and key man insurance policies to ensure they continually meet the goals of OASA.
Human Resources – Oversee all HR to ensure strategies are in place for maximizing staff utilization, including management of staff levels with an emphasis on maximizing patient care – so all physicians have the team they need to support maximum patient schedules. Manage the salary levels and benefits (health insurance, 401K, etc.) within set standards for each employee position and make recommendations for annual performance raises and bonuses, commensurate with work performance. Coordinate payroll responsibilities and control overtime activity. Strictly adhere to all local, state, and federal employment laws and practices.
Clinic and Department Management – Work with department supervisors to understand each division's needs and empower supervisors to make improvements when possible. Make recommendations to the Board of Directors regarding ways to improve output, efficiency and quality eye care delivery, including reorganizing staff and departments as needed. Establish guidelines for OASA physician shareholders’ secretary to catalogue continuing medical education credits, annual medical meetings including travel, and professional dues payments, etc.
Public Relations and Advertising – Manage the reputation of OASA in the community through promotions, advertising, and attendance at local community functions. Conduct and communicate patient satisfaction surveys. Manage OASA website and web presence. Engage and interact with managers of other local ophthalmic practices to stay current on industry standards and trends.
Growth and referrals – Identify sources and regional areas for outreach and growth. Hold quarterly strategic meeting with partners highlighting potential new referral sources. Engage other sub-specialties in medicine with which ophthalmology shares clinical interest, e.g. endocrinology, cardiology, nephrology, and dermatology. Develop a mutual referral relationship with these sub-specialties.
Job Type: Full-time
Salary: Salary commensurate with experience. Salary range begins at $75,000 annually. An annual bonus is negotiable with specific benchmark requirements defined by the partners. Benefits include health insurance, dental insurance, short- and long-term disability insurance, 401K with employer contribution, paid vacation and parking.
Work Authorization: United States of America, required
OASA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable state or federal civil rights laws.