Wellspring Lutheran Services - Join Our Team -Chief Operating Officer for Child and Family
Wellspring Lutheran Services seeks the talents of a Chief Operating Officer to be responsible for leadership of our Children and Family Service Division. The person selected will be a leader with demonstrated success overseeing and delivering a diverse array of child welfare and human services, will possess strong, principled leadership attributes consistent with Wellspring’s mission/vision, and will both strengthen and benefit from our collaborative, team environment. The Child and Family Division of Wellspring serves in over half of Michigan’s counties to thousands of persons each year with a budget of approximately $18M and nearly 340 staff. Wellspring also offers senior services to older people and their loved ones through its Senior Services Division which has its own COO, requiring dynamic collaboration between the Divisions.
Provide leadership, strategic direction, and oversight to Wellspring Lutheran Services offerings in the area of child and family welfare. This includes foster care, family preservation, residential programming, and various community based support initiatives across the state of Michigan. Responsible for strategic positioning of the child and family service portfolio in alignment with the overall strategic plan of the organization. Work closely with the CEO and other senior executive staff in a highly collaborative, interactive team environment. Ultimately responsible for nearly 350 staff, budget oversight of nearly $20M with a focus on customer service, quality outcomes, and financial performance.
Establish and lead the child and family division leadership team in formulating policies and procedural recommendations which result in effective systems of operation
Provide leadership in implementing agency mission, values, vision and strategic plan.
Responsible for oversight of all programs through the development of a strong management team and continual reliance on metrics and performance data.
Monitor operations to ensure quality and consistency with agency philosophy, COA/accreditation, licensing standards and professional ethics.
Collaborate with the Wellspring executive team and Wellspring Lutheran Services/Child & Family Division leadership team to develop and implement new business development plans, operational infrastructure systems, and processes designed to accommodate agency growth objectives.
Maintain up-to-date knowledge and understanding of current treatment and service trends and participate in state and national organizations, training programs and legislative processes that maintain quality child welfare services. Share responsibilities with President and CEO to represent the agency in various forums and provide external interpretation of the agency's mission and programs to promote agency recognition, stature, support and community confidence.
Coordinate preparation, implementation and monitoring of the annual operating and capital budget in coordination with the Chief Executive Officer and Chief Financial Officer.
Assume responsibility in the absence of the agency Chief Executive Officer.
Establish and adhere to standards, benchmarks, and goals for existing programs to assure high performance
Establish programs and mechanisms to increase leadership capacity and competence within the staff, particularly direct reports.
Participate with the CEO, Board, and other executive staff in development and implementation of the organization’s strategic plan.
Experience achieving results necessary to be successful in this role and in this organization
Master’s degree in social work or related field preferred
Five (5) years progressively responsible experience in Supervisory and/or Administrative level management positions with a human service agency
Some call it work. We call it purpose.You made it! We’re so glad you are finally here; we’ve been waiting for you. You’re not here by accident. So settle in and let’s figure out what brought you here.We have a bold vision at Wellspring. We truly believe that through the way we serve and love others, we can change lives, strengthen families and transform communities. We also believe each person who... walks through our doors has purpose. One of the most rewarding gifts we receive daily is the opportunity to embrace that purpose, by using our God-given gifts to transform the lives of others. This may be the people we serve – or it may be through our interaction with each other as coworkers.At Wellspring, we create an environment that promotes healing, wellness and hope. Your ability to learn and grow is important. This is why we provide every team member with learning opportunities on the job, through off-site training programs, and through our comprehensive and robust online learning system.The door is wide open. We hope you will take the first step through it and see what awaits you on the other side.Come join our team, and see how you can be and do your best every day! It’s the heartbeat of our culture, and our commitment to you!